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The Kentucky Office for the Blind is an agency of the Department for Workforce Investment

 

Table of Contents

 

1.      Purpose of Program

2.      Eligibility

3.      Order of Selection

4.      Evaluation

5.      Consumer Responsibilities

6.      Role of the Counselor

7.      Consumer Choice

8.      Individualized Plan for Employment

9.      Change in Individualized Plan for Employment

10. Services

11. Limitations on Services

12. Payment of Services

13. Purchase of Services

14. Services for High School Students

15. Agency-operated Programs

16. Kentucky Business Enterprises

17. Obligations to Other Agencies

18. Right of Appeal

19. Client Assistance Program

20. Confidentiality

21. Rights to Case Record

22. Case Closure

23. Post-employment Services

24. Reapplying for Services

25. Independent Living Services

 

Appendices

A.       Policies on Medical Restoration Services

B.       Policies on Assistive Technology

C.       Regulations on Cost of Higher Education

D.       Policies and Agreements on Vocation Training

E.        Consumer Appeal Rights

 

Mission--To provide opportunities to individuals with visual disabilities enabling them to become more independent and productive in the workplace, community, school, and home.

 

1.  Purpose of Program                                                     

What is the purpose of the Office for the Blind? 

 

The Office for the Blind, an agency of the Department for Workforce Investment, provides opportunities to individuals with visual disabilities so they may improve or develop their skills for obtaining or maintaining employment and become more independent and productive in the community and workplace.  It is a combination state/federal agency regulated by the Rehabilitation Act as amended in 1998, and Kentucky Revised Statutes, 163.450-470.

 

2.  Eligibility                                                                    

How will my eligibility for services be determined?

 

- You must have a visual disability.

- You must need vocational rehabilitation services in order to prepare for, secure, retain, or regain employment.

- Your disability must result in a substantial impediment to employment.

 

3.  Order of Selection                                                     

What is the order of selection?

 

If a determination is made that the Office lacks available funds for all eligible individuals who apply for services, then the Office shall follow an order of selection.  Service priority is based upon the significance of any individual’s disability and the services needed to achieve the employment outcome.

 

4.  Evaluation                                                                   

What information is needed to determine my eligibility and the services I will need?

 

To determine eligibility, your visual disability must be documented by an eye examination provided by an ophthalmologist, optometrist or with information provided by the Social Security Administration which establishes your eligibility for that program.

 

To help you determine what rehabilitation services you may need to become employed, the Office may provide other appropriate medical, vocational, work adjustment, technological and educational evaluations.   Existing records will be used whenever possible.

 

5.  Consumer Responsibilities                                         

What are my responsibilities?

 

To participate as a full partner in the vocational rehabilitation process by making meaningful and informed choices as to your rehabilitation needs, selection of your employment goal or outcome, the services needed to achieve the outcome, service providers and methods used to secure services outlined in your Individualized Plan for Employment (IPE). 

 

To follow through with appointments needed for medical exams, evaluations and training to work toward achieving the goals that you set on your IPE and take an active role in obtaining employment to enable a successful outcome of your vocational goal.

 

When your case record is closed, you will be asked to participate in a consumer satisfaction survey.  A private third party will conduct the survey.  Your responses will be kept confidential.  This information will be to assist the Office in improving services for future consumers.

 

 

6.  Role of the Counselor                                                

What exactly is the role of my counselor?

 

Your vocational rehabilitation counselor has specialized training and experience in the rehabilitation of individuals with visual impairments and understands how this relates to your life, the community and the workplace.  Your counselor can assist you in building relationships, aligning resources and making informed choices concerning your vocational goal.

 

Your counselor will act as a facilitator to assist you in determining your strengths and potential so that your Individualized Plan for Employment will incorporate the services that can lead to a successful job and career. 

 

Your IPE will be consistent with your strengths, resources, priorities, concerns, abilities, capabilities, interest and informed choice.

 

7.  Consumer Choice                                                      

What choices do you have?

 

You are assured the right to choose providers and services.  Information and support services will be available to assist you in exercising this right of informed choice.

 

You are assured the right to choose providers and services.  Information and support services will be available to assist you in exercising this right of informed choice.

 

Appeal rights are given to you at application, when your Individualized Plan for Employment is developed, when substantial amendments are made to your IPE, and at the time your case record is closed.  More information regarding your appeal rights is provided in the appendix of this handbook.

 

Your counselor has an obligation to make certain you understand every aspect of your IPE.

 

An IPE shall be developed and implemented in a manner that affords you as an eligible individual the opportunity to exercise informed choice in selecting an employment outcome, the specific vocational rehabilitation services to be provided under the plan, the entity that will provide the vocational rehabilitation services, and the methods used to procure the services.

 

8.  Individualized Plan For Employment                         

How will my individual needs be met?

 

The IPE should be the result of a partnership between you and a qualified vocational rehabilitation counselor.  The Office will provide information about mandatory components of the IPE and the forms that may be used.  The emphasis of this plan must be on your attainment of a specific goal that will lead to employment in the competitive labor market, the practice of a profession, self-employment, homemaking or a successful employment outcome in the community.  Your vocational goal will be tailored to your abilities and capacities.

 

There are four options for the development of the IPE; you  can:  1) develop all your IPE with the assistance of a qualified Vocational Rehabilitation Counselor; 2) develop part of your IPE without assistance of a qualified Vocational Rehabilitation Counselor; 3) develop your IPE without assistance; or 4) develop your IPE with assistance from another source (including your representative).

 

Your IPE will list the services you are going to receive, the providers of the services, any similar benefits available, a plan to evaluate your progress toward your goal and your views regarding this program of services.

 

9.  Change in Individualized Plan for Employment        

What if my goals are not achieved?

 

Your IPE may be reviewed by you and your counselor and changes can be made at any time.  Counselors are required to review your IPE annually with you.  Your counselor may be contacted at anytime if you have changes.

 

If you and your counselor determine that you are not able to achieve your vocational goal or an appropriate employment outcome, even after looking at other alternatives, then services may be discontinued.  It is important to contact your counselor immediately if you are not able to complete services or there has been a major change in your life.

 

10.  Services                                                                     

What kind of services may the Office for the Blind provide?

 

The Office for the Blind may provide or help you find many of the services you need to reach your vocational goal and enter employment.  Services may include:

 

-- Diagnostics and evaluations

-- Counseling and guidance

-- Medical treatments, surgery and therapy

-- Rehabilitation teaching

-- Visual magnifying devices to improve the use of existing vision

-- Rehabilitation technology

-- Occupational licenses, tools and equipment

-- Supported employment

-- On-the-job training

-- Job Placement Assistance

-- Post-employment support

-- Interpreter services provided for individuals who are deaf or hard of hearing

-- Vocational training

-- Independent living services

-- Orientation and mobility services

 

11.  Limitations on Services                                            

Are there any limitations set on services?

 

You will be asked to participate in choosing your own goals, objectives and services, including service providers.  However, to meet the needs of all individuals eligible for services and to maintain quality, the Office for the Blind operates under state regulations, which govern the scope, nature and costs of its services. Any service provided must relate to your employment goal.

 

More information regarding the regulations associated with services, training, assistive technology, and physical restoration is provided in the appendix of this handbook.

 

12.  Payment of Services                                                 

Will I have to pay for any services?

 

There is no requirement by the Office that your financial need be considered in the provision of services.  However, each individual who is determined to be eligible for services shall be asked to voluntarily participate to help pay the costs associated with the IPE.  No services shall be denied to an eligible individual who does not have the available resources or who refuses to participate in the cost of the IPE.

 

13. Purchase of Services                                               

How are services purchased?

 

All services purchased must be approved in advance by your counselor, who will send a written payment authorization to each services provider prior to the service being provided.  You have freedom of choice in service providers, but they must be appropriately licensed according to state law, and the Office may not pay in excess of the amount allowed under the Office rate of payment schedule.

 

14.  Services for High School Students                          

Does the Office for the Blind provide for services high school students?

 

The Office is not able to purchase services for individuals who are in primary and secondary schools.  However, if you are a student in high school, your counselor will meet with you and your parents, your teachers and other school officials to help you plan your career goals and transition from school to work.

 

15.  Agency-operated Programs                                      

What service programs does the agency operate?

 

The Charles McDowell Center in Louisville, Kentucky provides specialized services to Kentuckians with visual disabilities who want to develop the skills to function independently and become employed.

 

The programs are geared toward development of independence and employment outcomes.  The vocational rehabilitation instructors and staff are available to assess and train in the following areas:

 

Life skills: Counseling, Career Development, Orientation & Mobility, Assistive technology, Therapeutic recreation, Adult basic education, Health education

 

Many of the same specialized training services provided at the McDowell Center are also available in your community.  They are provided by professionals located at regional offices of the Office who travel to your community to provide these services.

 

16.  Kentucky Business Enterprises              

Does the Office for the Blind operate any employment programs just for persons who are blind?

 

Yes.   Kentucky Business Enterprises is a program that trains and supports individuals who are legally blind to be self-employed operators of snack bars, vending facilities and cafeterias in public and private buildings throughout Kentucky.  You may wish to speak with your counselor regarding the availability of job opportunities with Kentucky Business Enterprises.

 

17. Obligations to Other Agencies                                 

What if I am eligible for similar services or benefits from other agencies?  Do I have to use them?

 

Yes.  You are required by federal law to use any other benefits for which you are eligible. These similar benefits include training grants (financial aid, Pell Grant), Medicaid, Medicare, insurance and any needed equipment that an employer or other agency may purchase. This funding, whether it is partial or full funding will help reduce the overall cost of your services to the Office.  If you refuse benefits for which you are eligible, then we cannot pay for the service.

 

18. Right of Appeal                                                          

What if I am dissatisfied?

 

If you are dissatisfied for any reason with the provision or denial of services, the Office has established an appeals process.  Any determinations made by personnel of the Office that affect the provision of vocational rehabilitation services to applicants or eligible individuals are subject to this process.

 

We have found that dissatisfaction often can be resolved on an informal basis.  If you are dissatisfied with any of your service delivery, please refer to the Consumer Appeal Rights in the appendix.

 

19. Client Assistance Program                                       

What is the Client Assistance Program?

 

The Client Assistance Program assists in your relationship with the Office for the Blind.  The staff can help you understand available services, advise you on other benefits available from state and federal agencies, help ensure the protection of your rights, and help resolve your concerns with the Office regarding denial or provision of services.  Their staff may be reached at:

 

Client Assistance Program

209 St. Clair Street

Frankfort, KY  40601

1-800-633-6283 or 1-502-564-8035 (voice or TDD)  

(Voice or TDD)

 

20. Confidentiality                                                            

Will personal information about me that is in possession of the Office for the Blind be held confidential?

 

Yes.  Personal information about you will be used only in the direct administration of your rehabilitation program, which includes releases to other agencies, such as the Client Assistance Program, where it necessary to administer your program.  We cannot release personal information about you for other purposes unless we have your written consent, we are required by law, or unless we must release it to protect your safety or the safety of others.

 

21. Rights to Case Record                                              

May I obtain personal information about me that is in possession of the Office for the Blind?

 

Yes.  Information purchased by the Office shall be available to you. Information which the Office believes may be harmful to you or is provided by another source shall not be released directly to you.  You will be referred to the appropriate source to obtain this information.

 

22. Case Closure                                                           

When and under what conditions does my vocational rehabilitation end?

 

The provision of services under your IPE has contributed to the achievement of an employment outcome and you have maintained the employment for a period of at least 90 days.  The determination of a successful closure can be made only by a qualified vocational rehabilitation counselor. 

 

It has been determined that you no longer wish to achieve or are not capable of achieving your vocational goals.

 

Your whereabouts are unknown to us.

 

You will receive written notice when services are completed or ended.  Our goal is to close your case with you successfully employed.

 

23. Post-employment Services                                       

May I receive additional services after I have achieved my employment goal?

 

Yes, however, the services must be necessary for you to maintain, regain, or advance in employment.  Post-employment services are intended to be simple services provided in a short period of time and they must be related to your previous employment outcome.

 

24. Reapplying for Services                                            

May I apply for a new program or service?

 

You may re-apply for services at anytime after your case is closed. It is the responsibility of the counselor to determine whether the application is appropriate.

 

25. Independent Living Services                                     Does the Office for the Blind provide any other services that do not come under the requirements described in this booklet?

 

Yes.  If you wish services that are not necessarily connected to an employment goal, you may ask your counselor about a referral to an Independent Living Specialist.  The program offers a broad range of services to assist individuals that are blind or visually impaired to improve and/or maintain their ability to function independently in their home and community.

 

 

Appendix

 

Appendix A:  Policies on Medical Restoration Services

 

1. Services are provided solely on the basis of your impediment to employment, not economic need.  However, you are asked to voluntarily contribute some self-help within your means to cover the costs of services provided in your IPE.

 

2. Evaluation, diagnosis and treatment of physical impairments may be provided which include:

 

A.  Surgery or therapeutic treatment necessary to correct or substantially modify a physical or mental condition that impedes employment, but is of such a nature that the correction/modification reasonably may be expected to eliminate, reduce or stabilize such impediment to employment within a reasonable length of time.

 

B.  Necessary hospitalization connected to surgery or treatment;

 

C.  Prosthetic and orthotic devices;

 

D.  Eyeglasses, low vision aids and visual services as prescribed by qualified personnel who meet state licensure laws and who are selected by the individual;

 

E.  Special services (including transplantation and dialysis), artificial kidneys, and supplies necessary for the treatment of individuals with end-stage renal disease; and

             

F.  Diagnosis and treatment for mental and emotional disorders by qualified personnel who meet state licensure laws.

 

3. Comparable benefits available to you from other programs (such as Kentucky Medicaid or health insurance), shall be utilized unless those benefits delay services.

 

4. Restoration services shall be provided according to the rates of payment schedule and hospital per diem rates established by the Office.

 

5. The medical diagnosis and prognosis must indicate and recommend necessary restoration services.

 

6. Restoration for acute conditions (accidents or illness with sudden onset and relative short course) may be provided only, if uncared for, would endanger achievement of your IPE.

 

7. The diagnosis and provision of restoration services shall be provided only by qualified specialists in the particular field of restoration practice.  You have the freedom to choose service providers, but they must be appropriately licensed according to state law and the amount the agency may pay must follow rates of payment schedule and state administrative regulations.

 

8. The Office for the Blind has the right to obtain a second opinion before agreeing to pay for any restoration services.

 

9. Restoration services will be provided inside Kentucky, unless:

 

A. The service is provided in a nearby out-of-state routinely used for the convenience of the Office;

 

B. The out-of-state service will be cost saving;

 

C. The service is not provided in state; or

 

D. The provision of an in-state service would delay

service to an eligible individual at extreme                       medical risk.

 

Appendix B:  Policies on Assistive Technology

 

1. Rehabilitation technology is the systematic application  of assistive technologies, engineering methodologies, or scientific principles to meet the needs of and address the barriers confronted by individuals with disabilities in rehabilitation, employment, transportation, independent living, and recreation.

 

2. A technology specialist, an optometrist, or an ophthalmologist shall provide rehabilitation technology according to a prescription.

 

3. Rehabilitation technology that has the capacity to improve your visual functioning shall be provided in conjunction with a prescription by an optometrist or ophthalmologist.

 

4. Rehabilitation technology may be provided or loaned for assessment only when you, the counselor, and the technology specialist agree that you have the ability and capacity to benefit from the use of assistive technology.

 

5. Rehabilitation technology that must be specifically designed or developed by a technology specialist and is not readily available from commercial dealers shall be provided only after it has been determined that commercially available equipment does not meet your rehabilitation needs.

 

6. Rehabilitation technology that is no longer needed for the purpose for which it was provided should be returned to the Office at anytime or within six (6) months after case closure.  The counselor will notify you at closure that the return of the assistive technology equipment is expected.

 

7. Rehabilitation technology that becomes defective or obsolete during the course of the rehabilitation program shall be repaired or replaced by the Office only if the equipment is needed for a job, education, or other activity necessary to fulfill your IPE.

 

8. After you have achieved closure of your rehabilitation program, you are responsible for the usual and customary maintenance, replacement, repairs, or upgrades of the assistive technology.  However, your counselor may use discretion in assisting you with maintenance, etc. up to a period of four years.  After four years, the Office is not responsible for any repairs, maintenance or warranty agreements.  This does not apply to equipment that has been specifically designed by the Office’s research and development team.  Repairs and/or modifications of specially designed equipment will remain the responsibility of the Office indefinitely.

 

9. Rehabilitation technology that becomes obsolete after you have achieved closure of your rehabilitation program may be repaired or replaced by the Office according to agency policies for post-employment services.  The replacement must be necessary for you to continue working.  All assistive technology services must be obtained through your counselor.

 

10.  The provision of rehabilitation technology is subject to agency requirements of the use of comparable benefits; however, the provision of rehabilitation engineering is not subject to the use of comparable benefits.

 

 

Appendix C: Regulations on Cost of Higher Education

 

1. Services are provided solely on the basis of your impediment to employment, not economic need.  However, you are asked to voluntarily contribute some self-help within your means to cover the costs of services provided in your IPE.

 

2. Federal and state laws require that you must apply for and use grants and other financial awards from programs other than the Office for the Blind that will pay in whole or in part the costs of your vocational program.  You are required to annually apply for assistance through the financial aid office of the institution you attend.  The Office for the Blind maintains cooperative agreements with the Kentucky Association of Student Financial Aid Administrators and the Kentucky Higher Education Assistance Authority to help coordinate all efforts in this area.

 

3. The following forms of financial assistance shall not be considered a comparable benefit for an eligible individual enrolled at an institution of higher education:

 

A. A guaranteed student loan;

 

B. A national direct or student loan;

 

C. A work study payment;

 

D. Other aid termed as self help;

 

E. An unrestricted monetary award from a civic, professional or social organization; or

 

F. Awards and scholarships based on merit.

 

4. The following upper limits are established on what the Office for the Blind may pay towards the costs of your vocational program:

 

A. Tuition and Fees - May not exceed the highest rate charged by an in-state public institution, unless the degree program is not offered by an in-state public institution.

 

B. Books - May not exceed the budget estimate provided by the institution’s financial aid or the actual costs if such exceeds the budget estimate.

 

 

C. Room and board - May not exceed the highest rate charged by an in-state public institution if you attend an institution away from home community.

 

Payment is not allowable for room and board if the institution is in your home community.

 

D. Personal expenses - Payment is not allowed for expenses identified only as “personal expenses.”

 

E. Transportation - Actual expenses may not exceed the lowest cost for public transportation or current state mileage rate for private transportation.

 

You may not exceed six (6) round-trips between home and school per year, which are allowed if you attend an institution away from your home.

 

F. Reader services--Payment may not exceed established rates.

 

G. Book recordings - Recording services that are planned under your IPE are exempt from personal payment or fees.

 

H. Tutoring – Payment may not exceed established rates.

 

I. Other--May not exceed limitations in agency rate of payment schedule or must be justified as a necessary service to enable completion of your program.

 

Appendix D:  Policies and Agreements on Vocational Training

 

Listed below are the vocational training requirements and evaluation criteria pertaining to students involved in vocational training programs, which are sponsored by the Office for the Blind.

 

1. To complete course-work requirements for the stated vocational goal in your IPE.

 

2. At least annually, contact your counselor and review your vocational progress.

 

3. Maintain full-time student status as defined by the training institution.

 

4. Achieve at least a “C” (2.0) cumulative grade average each term or a higher average if required by your specific training program.

 

5. Provide your counselor with grade reports at the end of each training period in order to qualify for continued sponsorship.

 

6. Annually apply for any other financial assistance that may be available through the training institution. Provide your counselor with copies of the results of your application.

 

7. You will not purchase goods and/or services without the prior approval from your counselor if the Office for the Blind is expected to pay for purchases.

 

8. You will not drop any course work or drop out of school without first consulting with your counselor.

 

9. Agency issued equipment that is no longer necessary or useful in either a training program or employment must be returned to the agency.

 

10. Promptly notify your counselor should there be any change in your personal or educational circumstances that could affect your success in this program.

 

Appendix E:  Consumer Appeal Rights

 

Kentucky Office for the Blind (KDFB) consumers are afforded certain appeal rights if you are dissatisfied with any part of the application or service delivery process.  These appeal rights are guaranteed to you under the Rehabilitation Act Amendments of 1998.  They are outlined, in brief, for you below.  It is recommended that you seek additional information from the Client Assistance Program about these options.

 

There are two different appeal avenues that you may pursue if you and your counselor cannot reach agreement. 

 

One option is to request mediation.  The process involves your request of a mediation meeting to discuss possible resolutions of the issues that you have.  A mediator who is not employed by KDFB, will mediate.  Other people who may attend the mediation include your counselor, the regional administrator, and other KDFB staff, as appropriate.  The mediation may result in a negotiated written binding agreement that is voluntary for all parties to sign.  This agreement will outline the responsibilities of each party involved in the mediation process.

 

At any time, you can request another option: an impartial hearing.  The Client Assistance Program staff may assist you throughout the impartial hearing process.  A hearing officer who is not employed by KDFB will preside at the hearing.  The hearing officer is responsible for providing a recommended order to the Secretary of the Department for Workforce Investment.  The Secretary will issue a final decision that will be carried out according to the Rehabilitation Act Amendments of 1998. 

 

If you have questions about any of your appeal rights under the Rehabilitation Act Amendments of 1998, please contact the Client Assistance Program.

 

You are welcome to contact the Regional Administrator of the KDFB for your area.  To contact the Regional Administrator, call or write to:

 

Region I    

Russell Lunsford

409 N. Miles Street

Elizabethtown, KY  42701

Toll free:  1-800-760-6891

Ph:  (270) 766-5126

Fax:  (270) 766-5125    

 

Region II

Beth Cross

153 Patchen Dr. #17

Lexington, KY  40517

Toll free:  1-800-291-8424

Ph:  (859) 246-2111

Fax:  (859) 246-2112

 

To contact the Client Assistance Program, call or write:

 

Client Assistance Program

Department for Workforce Investment

209 St. Clair Street, 5^th Floor

Frankfort, KY  40601

Toll free:  (800) 633-6283 (Voice or TDD)

 

Inquiries and/or complaints regarding issues of discrimination may be addressed to:

 

Marie Bunce, Coordinator, Equal Employment Opportunity (EEO)

Chase Forrester, Coordinator, Americans with Disabilities Act (ADA)

Pam Thompson R.N., EEO Counselor for Kentucky Office for the Blind (KDFB)

Charles W. McDowell Center

8412 Westport Road

Louisville, KY  40242-3044

Toll Free:  (800) 346-2115 (Voice)

TDD:  (502) 327-7556

 

Bruce Sparrow, Equal Employment Opportunity (EEO) Counselor for Kentucky Business Enterprises

Kentucky Office for the Blind

209 St. Clair Street, P.O. Box 757

Frankfort, KY  40602-0757

Toll free:  (800) 321-6668 (Voice)

TTY:  (502) 564-2929

 

The KDFB does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, or marital status in the provision of services or employment practices in accordance with Title VI and Title VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act (ADA) of 1990.

 

 

KDFB Vocational Rehabilitation Field Offices

 

Ashland Office

1405 Greenup Ave., Suite 238

Ashland, KY  41101

Toll free:  1-800-334-6881

Ph: (606) 920-2000

Fax:  (606) 920-2001

 

Elizabethtown

409 North Miles St.

Elizabethtown, KY  42701

Toll free:  1-800-760-6891

Ph: (270) 766-5126

Fax (270) 766-5125

 

Lexington

153 Patchen Dr. #17

Lexington, KY  40517

Toll free: 1-800-291-8424

Ph: (859) 246-2111

Fax: (859) 246-2112

 

Florence

8020 Veterans Memorial Dr., Suite 100

Florence, KY  41042

Toll free: 1-800-334-6895

Ph: (859) 371-3380

Fax (859) 371-0379

 

Louisville

8412 Westport Rd.

Louisville, KY  40242

Toll free: 1-800-346-2115

Ph: (502) 327-6010

Fax: (502) 327-0314

 

Frankfort (Central Office)

P.O. Box 757

Frankfort, KY  40602-0757

Toll free: 1-800-321-6668

Ph:  (502) 564-4754

Fax:  (502) 564-2951

 

Owensboro

3000 Alvey Park Dr. West

Owensboro, KY  42303

Toll free: 1-800-334-6929

Ph:  (270) 687-7306

Fax:  (270) 687-7526

 

Prestonsburg

16 Bingham St.

Prestonsburg, KY  41653

Toll free:  1-800-334-6940

Ph:  (606) 886-2730

Fax:  (606) 886-0474

 

Bowling Green

400 East Main St., Suite 302

Bowling Green, KY  42101

Toll free:   1-800-222-1215

Ph:  (270) 746-7479

Fax:  (270) 746-7481

 

Paducah

220 North 8^th St., Suite E

Paducah, KY  42001

Toll free: 1-800-334-6945

Ph:  (270) 575-7315

Fax:  (270) 575-7987

 

Somerset

650 N. Main St.

Gateway Center, Suite 240

Somerset, KY  42501

Toll free:  1-800-895-3863

Phone:  (606) 677-4042 or 677-4045

Fax:  (606) 677-4043